OfficeRidge is built with security at its core. We implement industry-leading practices to protect your sensitive healthcare compliance data.
OfficeRidge employs a comprehensive, defense-in-depth strategy to protect your data
Our platform is hosted in SOC 2 Type II certified data centers with 24/7 monitoring, physical access controls, and redundant power systems.
Our development practices incorporate security at every stage, from design to deployment.
Your data is encrypted both in transit and at rest using industry-standard encryption protocols.
We implement strict access controls to ensure only authorized personnel can access sensitive systems and data.
Built-in security features to protect your organization's compliance data
Add an extra layer of security with SMS, email, or authenticator app verification.
Comprehensive audit trails for all user actions and system events.
Automatic session timeouts and the ability to view and terminate active sessions.
Enforce strong passwords with customizable complexity requirements and expiration.
Limit access to your account from specific IP addresses or ranges.
Legally binding electronic signatures with audit trails for compliance documentation.
OfficeRidge meets or exceeds industry standards for security and compliance
Our platform is designed to help covered entities and business associates meet their HIPAA compliance obligations.
Learn MoreOfficeRidge has successfully completed SOC 2 Type II audits for security, availability, and confidentiality.
Request ReportOur platform includes features to help you meet GDPR requirements for data protection and privacy.
Learn MoreOfficeRidge follows ISO 27001 standards for information security management systems.
Learn MoreHow we maintain and improve security throughout our operations
Our security team monitors systems 24/7 for suspicious activities and potential threats using advanced detection tools.
We conduct regular penetration tests, vulnerability assessments, and security audits to identify and address potential vulnerabilities.
All OfficeRidge employees undergo comprehensive security awareness training and background checks.
We maintain a documented incident response plan that is regularly tested and updated to ensure rapid response to security events.
We regularly review and update our security practices based on emerging threats, industry standards, and customer feedback.
Common questions about our security practices
Your data is encrypted both in transit and at rest using industry-standard encryption protocols. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Additionally, we implement strict access controls, regular security audits, and continuous monitoring to ensure your data remains secure.
Yes, OfficeRidge is designed to be HIPAA compliant. We sign Business Associate Agreements (BAAs) with covered entities and implement all required administrative, physical, and technical safeguards to protect Protected Health Information (PHI). For more information, please visit our HIPAA Compliance page.
We conduct continuous automated vulnerability scanning of our infrastructure and applications. Additionally, we perform comprehensive penetration tests at least quarterly and after any significant changes to our platform. These tests are conducted by both our internal security team and independent third-party security firms.
We maintain a comprehensive incident response plan that is regularly tested and updated. In the event of a security incident, our team will:
Yes, we provide security documentation to customers and prospective customers upon request, subject to signing a non-disclosure agreement. This documentation includes our SOC 2 Type II report, penetration test summaries, and security policies. To request this documentation, please contact our security team at security@officeridge.com.
Our security team is here to help you understand how we protect your data.